Call Center Employees
Do you work in a call center? Are you paid for all the time that you work each day? Often, employees who work in call centers are paid only for their scheduled shifts, such as 1 p.m. to 9 p.m., and are not paid for all the time they are required to be at their work stations, are not paid for all the time they spend on calls with customers, or are not paid for all work time, including the time it takes for boot-up computers in the morning at the start of the workshift. The law requires that call center employees be paid for all the time they work, including overtime pay.
If you are employed in a call center and have questions about how you are paid, please contact Werman Salas P.C.